AI Workflow

An AI workflow is a sequence of steps in which AI tools handle one or more stages of a process — either automatically or with human review at defined checkpoints. For example: a document arrives by email → AI extracts key information → AI categorizes and routes it → human reviews the categorization → AI drafts the response → human approves and sends. Building AI workflows is how organizations move from AI as an occasional tool to AI as an embedded part of how work gets done.

The most impactful AI workflows are those that target high-volume, systematic processes where human time is currently consumed by tasks that follow predictable patterns.